Kings Mountain, NC, Storage Units

The Caring for my Account here is Very Important to The Employee’s at This Company ????!!! Thank You Charlie and Laurice for Your Professional Help!!!

Very friendly quick easy to get started. Mr. Charlie on site is phenomenal

Charlie was extremely helpful, polite and a sweetheart! Loved it so much, we rented another unit from him today!!!!

Charlie is just to sweet, he needs a raise. Very clean place. Great prices too

We were taking care of with respect. Charlie and Katrina were very helpful and very professional. They worked fast to help get us taken care of

Charlie is great! He was very helpful and easy to work with. Made the opening process easy!

Charlie in Kings Mountain was amazing with the experience. I ended up renting total of three units from him. Units were brand new and clean. Dual access from do… Read More

Charlie in Kings Mountain was amazing with the experience. I ended up renting total of three units from him. Units were brand new and clean. Dual access from double road frontage as a plus.

Clean and secure storage buildings. I met Charlie the manager there one day He was checking the units for any signs of flooding because we had a lot of storms t… Read More

Clean and secure storage buildings. I met Charlie the manager there one day He was checking the units for any signs of flooding because we had a lot of storms that week.Very nice guy. I ask him about different sizes and prices of some of the other storage units he answered my questions and text the info to me. I would recommend using Clear home self storage for your storage needs

Great and cheap very clean just to many times has I’ve felt watch by folks in vehicles riding by you multiple times

I’ve had a storage unit with ClearHome Kings Mountain since they opened about 3 years ago. I knew a rate change was inevitable at some point. The first time it … Read More

I’ve had a storage unit with ClearHome Kings Mountain since they opened about 3 years ago. I knew a rate change was inevitable at some point. The first time it happened. I moved from a 10 x 25 to a 10 x 30, and instead of increasing I went from $181 to $171. Three months later it increased to $188 but I was okay with that since I got 5 extra feet for an extra $17 a month even though I had to move ALL OF MY BELONGINGS to dodge the rate increase. I didn’t see another rate change until today, March 10th, 2025, when I got a letter in the mail stating my monthly rate was changing on April 1st. About a 20 day notice. This time, the rate change is $36 when last time it was only $17. I am very satisfied with my unit but very dissatisfied with the upper corporate management that makes unrealistic rate increases to long-term customers that never miss a payment. By speaking with a rep on the phone, she pretty much told me that only new move ins get a promotional rate for 3 months, blah blah. That’s not true because I have been there for over two years, and my “promotional rate” (it was not a promotional rate when I signed up and was never promoted as such when I moved in) has only changed twice. It’s just a bunch of corporate nonsense that I will no longer put up with. Edit: Thank you for the reply. I will speak with the manager on duty once he is back from vacation on Thursday. You said you regularly review pricing to ensure the facility is well maintained, providing secure and quality service. The gate on Oak Grove side was broken for 10 months when I first moved in July of 2023. Now, the gate on the adjacent side, on Scism Rd, has been broken for several months, as we speak. The gate hangs up and stays open, sometimes for days at a time (like now, when the manager is on vacation). That is not safe. I know there has been efforts made to resolve the gates but it shouldn’t take nearly a year each time. For the record, the manager on duty is great. He is always accommodating and has even figured a temporary solution to close the gate when it malfunctions. It seems the issue goes up the chain. I will go further to outline the fact that when the facility was still new most of the big units were empty. Therefore, less revenue for the facility. Fast forward to today, most of the big units are rented. I know all of the 10x30s on G row were last month. There is only one employee on the grounds, when there used to be two. The facility should be bringing in more cash flow than ever before. It just doesn’t add up and there is not obvious reasoning for my rent increasing from $188 to $224 when my rate hasn’t changed since April of 2024. It has been a year. If anything I feel like I should get a slight discount for being a loyal customer :). In all reality, I would just like things to stay the same. Transparency is very important to me. I look forward to Thursday. Thanks